Demand

What is being asked for most, gathered by epic.

See what is being asked for most, gathered by the epic each request points at.

Read the two counts

Each row shows how many requests sit behind an epic and how many customers those represent. One customer asking eleven times is not eleven customers asking once, and the two columns keep that difference visible.

Find what nobody has triaged

Requests pointing at no epic are listed separately. That is usually the part worth acting on.